NODI Coffee Club
Terms & Conditions
NODI Coffee Club is operated by NODI Coffee, and is governed by the following terms and conditions. The membership shall only be valid within Hong Kong SAR and at physical NODI Coffee stores within the territory. By joining NODI Coffee Club, you agree that you have read the following Terms and Conditions and agree to be bound by them; you further agree to provide with us your personal data (“Personal Data”, as defined in the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong), and agree that we may collect and use your Personal Data in accordance with our Terms and Conditions.
i. “Membership Card” means the digital card/ pass issued to you upon successful registration with NODI Coffee Club
ii. “Tier Point(s)” means the point(s) awarded to you based on net purchases at NODI Coffee with the following payment methods: Cash, Credit Card, Octopus Card, Union Pay, Alipay, Wechat Pay. Other payment methods will not be accepted for tier point earning.
iii. “Point Balance” means the remaining point(s) that can be redeemed to payment credits; redemption rate refers to membership tier rules as set out below.
iv. “Effective Period” means the 12 months following the membership effective date, upgrade date or extension date.
v. “Special Dates” means New Year’s Eve, New Year’s Day, Chinese New Year Period (from Chinese New Year’s Eve to the fifth day of Chinese New Year), Easter Period (from Good Friday to Easter Day), Christmas Eve, Christmas Day and Boxing Day.
2. Application for Membership
i. Application for NODI Coffee Club membership, (including all membership tiers) is free upon filling in the required information on the registration form provided by NODI Coffee, agreeing to these Terms & Conditions. No membership fee and minimum spending are required for membership registration.
ii. If an application is successful, the applicant will be issued one Membership Card on the mobile application.
iii. Applicants must ensure that the information submitted on the registration form is authentic, accurate, complete, not misleading and without any elements of fraud.
iv. Members can check their “Tier Point(s)” and “Point Balance” upon successful registration at the mobile application.
v. To the extent permitted by law, we shall not be liable for any claim, demand, liability or action resulting from customer’s/ member’s omission, neglect and/or failure to supply us with their updated information, or from the accuracy and completeness of those data.
3. Membership, Member Discounts, Credits & Validity
i. Membership Card must be presented upon transaction to earn points. Points cannot be earned retrospectively. You can register 1 Tier Point for every HKD 1 spent. Point-to-credit redemption will depend on membership tier rules as follow:
ii. The four (4) tiers of membership in NODI Coffee Club (namely: Green, Silver, Gold, Black) are determined by the amount and frequency of purchases within twelve (12) months’ period:
iii. Membership Card will automatically expire if no purchase has been recorded in the past 12 months, in this case all unused stored credit or Point Balance will be automatically forfeited. Effective period refers to the 12 months following the membership effective date, upgrade date and extension date. Membership accumulative spending will be automatically reset to zero at the end of the effective period.
iv. Membership upgrades and downgrades are automatically handled by the system. Members cannot choose to be upgraded or not to be downgraded.
v. Once you have reached a specific tier within NODI Coffee Club, you will receive the benefits that are applicable to that tier only. However, you must continue to accumulate spending in order to maintain your tier level.
vi. Members should check and update their electronic card before payment to ensure an efficient payment process.
vii. Spending records and points will normally be issued and updated within 36 hours of purchase, except for specified promotions.
viii. Credits and points in the membership are non-returnable, non-refundable, non-divisible and non-transferable; all unused balance will be forfeited when membership expires and cannot be used in combination with different Membership Cards.
ix. If the redeemed Point Balance is insufficient to pay the required amount for the transaction, the remaining balance can be settled by Cash, Credit Card, Octopus Card, Union Lat, Alipay or WeChat Pay.
i. This Membership Card, points, credits and any other form of rewards are valid until further announcements from NODI Coffee.
ii. Your Personal Data provided will be used by NODI Coffee when it is collected and may be used for other directly related purposes, including but not limited to: direct marketing purposes by providing news updates on our products, services and promotional events or other marketing materials.
iii. NODI Coffee reserves the right of final decisions in case of any disputes.